Budget Direct FAQ's
How many people can I include in my policy?
The more the merrier right? You can purchase insurance for parties of 10 online. Call up Budget Direct to see how many additional people can be added to your policy.
Am I covered if I go on a cruise?
Yes, Budget Direct does provide cover for cruises, but make sure you check ‘pacific’ on your destination selection. Once your ship has set sail you are no longer considered to be in Australian waters.
Am I covered for skiing and my equipment?
You will only be covered for skiing and snow sports if you have purchased the Snow Sports Cover upgrade. This upgrade will cover you for ski and snow sport equipment, piste closure and for avalanche.
Are kids covered for free?
Yes, so long as they are dependent on you, younger than 18, travelling with you and named on your insurance certificate.
Can I pay to reduce or cancel my excess?
With Budget Direct Travel Insurance you can choose the standard excess of $200 or you can pay a higher premium and waive your excess or halve your excess.
Am I covered if my tour company collapses?
No, Budget Direct does not cover for insolvency.
I’m not an Australian resident- can I buy cover?
Non-permanent residents can purchase a Budget Direct travel insurance policy providing that you have a valid Medicare Card, a Private Health Fund or Overseas Student Travel Insurance.
What size moped or motorbike am I covered to ride overseas?
You can ride any size motorbike provided you hold a driving licence appropriate for the country you are in. If you are using a motor cycle rated 125 cc or higher, you must hold a current and valid licence for driving the equivalent rated motorcycle in Australia.
How long is their single trip cover for?
Can I extend my policy from overseas?
Having too much fun? No problems! If you decide to lengthen you trip you can do so for up to 12 months. Call Budget Direct on 1800 444 424.
Do they cover for my rental vehicle excess?
Budget Direct includes cover of up to $6,000 for the excess of a rental vehicle in case of collision, damage or theft.
Who underwrites them?
Auto & General Insurance Company Ltd.
Where are they based?