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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
Sort by: Date | Score | Claims | Value

Excellent

Review by Onur beyit | 30 May 2016, 17:52 PM | 1 comment

Only improvement is responding to emails a lot sooner. I asked about my accomodation and it took almo... Read more

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Claims Experience

No hassle claim experience.

Review by Dennis O'Flynn | 30 May 2016, 15:16 PM | 1 comment

Once the details of required information was submitted there were no calls to follow up and ask more ... Read more

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Claims Experience

Clear process with timely response.

Review by rachel1992 | 30 May 2016, 15:09 PM | 1 comment

Not only the cheapest, service from another Australian rather than an offshore call-centre provided g... Read more

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Claims Experience

Excellent Claims support

Review by Murtaza Patanwala | 30 May 2016, 02:22 AM | 1 comment

The claims process was really easy and straight forward. I had damaged my phone on holidays and was a... Read more

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Easy Claims process

Review by Nick McCluskey | 30 May 2016, 01:23 AM | 1 comment

Claim was processed quickly and easily with no issues and paid out all within the timeframe provided.... Read more

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Terrible service

Review by james unterweger | 30 May 2016, 01:08 AM | 1 comment

Firstly when I was told that there would be no excess charged due to my flight being cancelled, I was... Read more

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Great service

Review by Tony Willems | 18 May 2016, 11:27 AM | 1 comment

NO fuss very easy to use if in our case something was lost we provided info and details and the clai... Read more

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Very professional

Review by Shirley Farmer | 18 May 2016, 10:04 AM | 1 comment

Very professional and quick to act on claims highly recommend to anyone traveling and in need of insu... Read more

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Value for Money
Claims Experience

Quick and easy process with fast settlement

Review by JP | 18 May 2016, 09:50 AM | 1 comment

The service given was very good for my claim from start to finish. The initial inquiry was answered w... Read more

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great service

Review by jackie | 17 May 2016, 14:38 PM | 1 comment

Thank you alway prompt professional service.
Have used your travel insurance for a year while tra... Read more

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Value for Money
Claims Experience

I made a claim for the lost phone in Darwin Interna...

Review by Anna | 17 May 2016, 13:57 PM | 1 comment

The customer service officer whom I have contacted clearly informed what are the documents to be subm... Read more

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Value for Money
Claims Experience

The claims process was so easy

Review by Simone Oakman | 17 May 2016, 11:58 AM | 1 comment

Not only is the insurance provided at a reasonable cost, when it came time to make a claim, the whole... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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