1Cover Travel Insurance Reviews
With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.
Customer Experience
Claims Experience
Value for Money
Absolute Joke
Worst insurance company ever. Do not use them. Had to cancel our trip to Nicaragua due to political u... Read more
Verified Review
Linda Stanistreet was invited by 1Cover to write this review.
Happy to always use 1Cover
Easy insurance to get. Always use it for domestic and international travel. Domestic particularly whe... Read more
Verified Review
Linda Stanistreet was invited by 1Cover to write this review.
Verified Review
Rebecca Watson was invited by 1Cover to write this review.
Happy client
Assuring to know that you have this insurance in place when going overseas. We enjoy our holiday as ... Read more
Verified Review
Rebecca Watson was invited by 1Cover to write this review.
Great product
Good value insurance as always, easy to understand and great cover. I have used this product several ... Read more
Verified Review
Sharon Lewis was invited by 1Cover to write this review.
Simple process to purchase cover online
I was very happy with the ease with which I was able to purchase cover for my husband's existing ... Read more
Verified Review
Sharon Lewis was invited by 1Cover to write this review.
Lost camera
I received a response within 24hrs with every query I made and received nothing but positive helpful ... Read more
Verified Review
Chris Fuller was invited by 1Cover to write this review.
Easy and professional service
Whilst we didn't have to make a claim on our latest trip we have in the past and we have found th... Read more
Verified Review
Chris Fuller was invited by 1Cover to write this review.
Verified Review
Jennifer Dunn was invited by 1Cover to write this review.
Supportive and efficient caring company
I felt I was well supported with 1Cover and as the time neared the end of my holiday 1Cover reminde... Read more
Verified Review
Jennifer Dunn was invited by 1Cover to write this review.
Verified Review
Joseph O'Neill was invited by 1Cover to write this review.
Glad we had it
We wouldn’t go on a trip without insurance and even though we didn’t need it, it gave us peace of min... Read more
Verified Review
Joseph O'Neill was invited by 1Cover to write this review.
A month in Europe
I had 1cover insurance for my month holiday in Europe thankfully I didn’t need to make any claims thi... Read more
Easy to claim
Had a minor medical emergency when overseas. Claim was approved in 24hours. Very impressed. Online cl... Read more
Verified Review
Kieran McDermott was invited by 1Cover to write this review.
Easy to apply
it took not much time or effort to apply for cover will in future book with you. Thank you Read more
Verified Review
Kieran McDermott was invited by 1Cover to write this review.
1Cover FAQ
How many people can I include in my policy?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
Am I covered if I go on a cruise?
Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.
Am I covered for skiing and my equipment?
Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).
Can I pay to reduce or cancel my excess?
Yes if you pay an additional premium when you purchase your policy to reduce this to $100.
What additional extras are there?
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.
Am I covered if my tour company collapses?
1Cover doesn’t provide protection from insolvency.
I'm not an Australian resident- can I buy cover?
No, unfortunately it is only available for Australian residents.
What size moped or motorbike am I covered to ride overseas?
1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!
How long is their single trip cover for?
12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.
Do they cover for my rental vehicle excess?
Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.
Who underwrites them?
1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Where are they based?
Sydney!
BACK
1 comment on this review
08 June 2018, 21:25 PM