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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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Prompt response

Review by sue mj | 29 July 2016, 09:47 AM | 1 comment

Got a fast response, and paid more than I expected for my stolen phone. Only niggle... Sad that only ... Read more

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Great assistance with hospitalisation costs oversea...

Review by Tina Derry | 29 July 2016, 03:01 AM | 1 comment

Whilst overseas, I was taken by ambulance to hospital due to allergic reaction. The fees seemed quit... Read more

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Verified Review Tina Derry was invited by 1Cover to write this review.

very happy with all elements of the service

Review by Chris Reynolds | 28 July 2016, 18:42 PM | 1 comment

While mine was a simple claim, i appreciate the ease with which it was assessed and the promptness of... Read more

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Verified Review Chris Reynolds was invited by 1Cover to write this review.

The claims process worked as all insurance claims s...

Review by Luigi Borrelli | 28 July 2016, 17:34 PM | 0 comment

when I first realised there wold be a problem, I called the call centre and spoke to someone who didn... Read more

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Verified Review Luigi Borrelli was invited by 1Cover to write this review.

Now I know why I pick 1Cover

Review by Maree Conway | 28 July 2016, 16:23 PM | 2 comments

I have had 1Cover travel insurance for years and never claimed.

Last trip both my money and... Read more

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Verified Review Maree Conway was invited by 1Cover to write this review.

Easy experience

Review by Mark Salmon | 07 June 2016, 10:07 AM | 1 comment

Lodge online & customer service with call back was great. Explained everything well, process was ... Read more

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Easy to understand, easy to claim

Review by Zarlo1 | 31 May 2016, 11:21 AM | 1 comment

Outstanding customer service backs up easy to understand, use and claim travel insurance products. Wi... Read more

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Too easy

Review by David | 31 May 2016, 09:51 AM | 1 comment

Hey guys give them info they want and you wont have problems remember to get reciepts for everything... Read more

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Claim took too long to process after submitted

Review by Razi M Yussof | 30 May 2016, 19:17 PM | 1 comment

Very cheap and value for money the duty of care is excellent but the claim process took took long and... Read more

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Excellent

Review by Onur beyit | 30 May 2016, 17:52 PM | 1 comment

Only improvement is responding to emails a lot sooner. I asked about my accomodation and it took almo... Read more

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No hassle claim experience.

Review by Dennis O'Flynn | 30 May 2016, 15:16 PM | 1 comment

Once the details of required information was submitted there were no calls to follow up and ask more ... Read more

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Clear process with timely response.

Review by rachel1992 | 30 May 2016, 15:09 PM | 1 comment

Not only the cheapest, service from another Australian rather than an offshore call-centre provided g... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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