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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.8/10
7.8/10
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Absolutely Awful

Review by MmllePoulain | 12 September 2014, 12:17 PM | 0 comment

Very unhelpful when it came to my claim. Basically told me to just claim through my sisters insurance... Read more

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PETER

Review by PETER | 10 September 2014, 16:31 PM | 0 comment

I am very happy with the final result and also the support I received overseas from both your medical... Read more

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5 months since claim and still waiting

Review by Gaynor | 21 August 2014, 17:10 PM | 1 comment

In February I had 2 simple, petty thefts in Asia, for both I submitted police reports, completed clai... Read more

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Highly recommended

Review by tnichols | 13 June 2014, 12:35 PM | 0 comment

While looking for insurance for our holiday to Europe, 1cover had the best price I could find. When m... Read more

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Beware

Review by Heather Macleod | 18 May 2014, 03:35 AM | 1 comment

We found out when we made a claim because of a family emergency that they would not pay our claim bec... Read more

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Failed to provide purchased service

Review by TonyP | 26 February 2014, 15:26 PM | 0 comment

Our policy doc was not checked by us until we got an email asking how the holiday was...what? We have... Read more

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Do not use 1Cover

Review by rwel2763 | 30 January 2014, 02:48 AM | 0 comment

My experience with 1Cover was disgusting. After the natural disaster of Typhoon Haiyan we had no choi... Read more

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1 Cover is the One!

Review by pk | 22 January 2014, 10:35 AM | 0 comment

Excellent with original phone enquiries.
Excellent with price.
Excellent with policy issue.Read more

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BEWARE: Left me stranded without cover

Review by Frequent Traveller | 20 January 2014, 00:18 AM | 0 comment

Tried to extend my policy the day before it expired. The 1cover system responded with errors after mu... Read more

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peace of mind

Review by Rhondda | 18 December 2013, 12:05 PM | 1 comment

1 Cover are really great. We have not needed to make any claims thankfully any of the times we have t... Read more

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gr8...esp with ms!!

Review by steve | 16 December 2013, 11:55 AM | 0 comment

Yeah there's a charge extra...but most others won't cover or make it too hard...they covered me for h... Read more

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Peace of mind

Review by JuliaQ | 16 December 2013, 10:32 AM | 1 comment

Didn't need to make any claims thankfully but all service received was high quality. Gave us great pe... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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