1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

Customer Experience

8.5/10
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Claims Experience

8.1/10
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Value for Money

8.6/10
8.6/10
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check Verified Review Karen Scott was invited by 1Cover to write this review.

easy, quick, transparent and affordable insurance

| | 4 comments Reviewed by Karen Scott on 12 September 2018, 11:51 AM

On line, simple, clear insurance for travellers. Updates on what might suit better offered via email,... Read more

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check Verified Review Karen Scott was invited by 1Cover to write this review.
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check Verified Review Mark Smart was invited by 1Cover to write this review.

easy to deal with

| | 1 comment Reviewed by Mark Smart on 12 September 2018, 11:51 AM

Great to know i had coverage even though I didn't use it. Easy to organize & really easy to d... Read more

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check Verified Review Mark Smart was invited by 1Cover to write this review.
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Quick and simple

| | 1 comment Reviewed by Melanie Muscat on 12 September 2018, 11:50 AM

It was very simple and easy to make a claim, and I received payment within two days, overall I am ver... Read more

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check Verified Review Julian Donaldson was invited by 1Cover to write this review.

Lost luggage information request

| | 1 comment Reviewed by Julian Donaldson on 10 September 2018, 23:19 PM

Landing in Rome our luggage went missing. I immediately called your office and was delighted with the... Read more

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check Verified Review Julian Donaldson was invited by 1Cover to write this review.
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Easy to get in touch and claim

| | 1 comment Reviewed by Janelle Holliday on 07 September 2018, 12:37 PM

I felt supported in my illness so far away from home. Friendly, easy to communicate with and efficien... Read more

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check Verified Review Colin Tidball was invited by 1Cover to write this review.

Simple Easy Process

| | 1 comment Reviewed by Colin Tidball on 06 September 2018, 13:03 PM

Fortunately we did not have to make a claim, but we did have some concerns when the Lombok earthquake... Read more

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check Verified Review Colin Tidball was invited by 1Cover to write this review.
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check Verified Review Carolyn Ball was invited by 1Cover to write this review.

Awesome outcome

| | 1 comment Reviewed by Carolyn Ball on 05 September 2018, 16:13 PM

I injured myself overseas and was advised by the hospital to have my leg elevated on my return flight... Read more

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check Verified Review Carolyn Ball was invited by 1Cover to write this review.
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Worst to Claim

| | 4 comments Reviewed by Ed on 05 September 2018, 16:12 PM

I've emailed the claims dept as my tooth was crack and part of my dentures broken when i eat an a... Read more

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check Verified Review David Skinner was invited by 1Cover to write this review.

Quick and easy Purchase - Fantastic Cover

| | 2 comments Reviewed by David Skinner on 31 August 2018, 11:57 AM

Getting travel insurance for a 5-day trip was just too easy purchasing with 1Cover. Their policy cove... Read more

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check Verified Review David Skinner was invited by 1Cover to write this review.
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check Verified Review Paul McAskill was invited by 1Cover to write this review.

Great product

| | 1 comment Reviewed by Paul McAskill on 31 August 2018, 11:57 AM

The online quote system was easy to use and prompt, price was very good, comprehensive coverage with ... Read more

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check Verified Review Paul McAskill was invited by 1Cover to write this review.
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Cruise cover

| | 1 comment Reviewed by Jane Pike on 31 August 2018, 11:56 AM

Lucky didnt need to use this time, but very happy with the policy. Have used before and have had to m... Read more

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check Verified Review William McWhirter was invited by 1Cover to write this review.

Cover Easy

| | 1 comment Reviewed by William McWhirter on 31 August 2018, 11:56 AM

The application process was efficient and easy. The medical condition was resolved efficiently and q... Read more

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check Verified Review William McWhirter was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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