1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

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8.5/10
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8.1/10
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Value for Money

8.6/10
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check Verified Review Lara Gordon was invited by 1Cover to write this review.

Absoutley amazing

| | 3 comments Reviewed by Lara Gordon on 29 October 2018, 09:35 AM

This company is amazing and my family and I will never use anyone else. Thanks for making it so easy Read more

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check Verified Review Lara Gordon was invited by 1Cover to write this review.
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check Verified Review Jacqueline Dyce was invited by 1Cover to write this review.

Travel Insurance Claim

| | 1 comment Reviewed by Jacqueline Dyce on 25 October 2018, 11:01 AM

We recently had to cancel a trip to Europe due to sickness. We put in a claim to get our deposit bac... Read more

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check Verified Review Jacqueline Dyce was invited by 1Cover to write this review.
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check Verified Review Sukhdeo Singh was invited by 1Cover to write this review.

Awesome customer experience

| | 1 comment Reviewed by Sukhdeo Singh on 23 October 2018, 20:34 PM

Quick response to claim and settlement without delay. Quick response to changes to the policy details... Read more

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check Verified Review Sukhdeo Singh was invited by 1Cover to write this review.
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This is my 3rd time being a 1Cover customer

| | 1 comment Reviewed by Elizabeth Beresneva on 23 October 2018, 10:34 AM

3rd time organising cover with 1Cover and I'm still very happy with the options available and the... Read more

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check Verified Review Dean Scott was invited by 1Cover to write this review.

Would never use again

| | 1 comment Reviewed by Dean Scott on 22 October 2018, 11:17 AM

I am still waiting for a reply to my 3rd email in regard to an issue I had. The auto reply says I sho... Read more

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check Verified Review Dean Scott was invited by 1Cover to write this review.
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check Verified Review Tomislav Rajkovic was invited by 1Cover to write this review.

Three time user

| | 2 comments Reviewed by Tomislav Rajkovic on 18 October 2018, 17:17 PM

First used 1cover in 2014. Had a reason to claim hospital expenses and fly home, no issue was made, p... Read more

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check Verified Review Tomislav Rajkovic was invited by 1Cover to write this review.
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check Verified Review Robert Farleigh was invited by 1Cover to write this review.

Holidays

| | 1 comment Reviewed by Robert Farleigh on 14 October 2018, 23:40 PM

Have used 1 Cover for a few trips now and very happy. The one time we needed to claim it was fully c... Read more

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check Verified Review Robert Farleigh was invited by 1Cover to write this review.
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Easy and prompt application

| | 1 comment Reviewed by Joanne Busuttil on 12 October 2018, 16:49 PM

Great insurance cover. Was a great price. Insurance done few says before our flight. Was easy and pro... Read more

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Slow Claims Process

| | 1 comment Reviewed by chan on 12 October 2018, 16:48 PM

Had to call a couple of times for them to look at a claim that was submitted almost 3 months earlier.... Read more

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check Verified Review Shelley Davidson was invited by 1Cover to write this review.

Hassle Free and Worth It

| | 1 comment Reviewed by Shelley Davidson on 11 October 2018, 15:42 PM

We have used 1Cover three times for travel insurance. Once we needed to claim due to health issues a... Read more

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check Verified Review Shelley Davidson was invited by 1Cover to write this review.
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check Verified Review Jeanne Grant was invited by 1Cover to write this review.

Only one insurer I use

| | 1 comment Reviewed by Jeanne Grant on 10 October 2018, 10:31 AM

I’ve used 1 Cover over many years and I’ve claimed once which was fantastic. I was called by a rep th... Read more

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check Verified Review Jeanne Grant was invited by 1Cover to write this review.
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check Verified Review Donna Price was invited by 1Cover to write this review.

Excellent and timely claim from 1Cover

| | 1 comment Reviewed by Donna Price on 09 October 2018, 10:19 AM

Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and p... Read more

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check Verified Review Donna Price was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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