1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

Customer Experience

8.5/10
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Claims Experience

8.1/10
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Value for Money

8.6/10
8.6/10
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Travel with No Worries

| | 1 comment Reviewed by Bryce Lukes on 26 July 2019, 10:45 AM

Didn't have to use the insurance but fell down once on third-world footpath and it was good to kn... Read more

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Claim experience

| | 1 comment Reviewed by Clare Waller on 26 July 2019, 10:45 AM

I had no issues at all. Submitted all requested documentation and was approved very quickly without a... Read more

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Travel insurance

| | 1 comment Reviewed by Shaun on 26 July 2019, 10:44 AM

First time using 1cover , and will definitely be the last .This company will give you umbrellas when ... Read more

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Awesome cover

| | 1 comment Reviewed by Ashlee Roberts on 25 July 2019, 11:09 AM

I brought this cover as I heard it is the best travel insurance and it also came with a decent price ... Read more

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Travel Insurance Clain

| | 1 comment Reviewed by Mary Fox on 25 July 2019, 11:09 AM

Had to submit a claim which I did on line. Very easy to use. Submitted claim and within 10 minutes ... Read more

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excellent service

| | 1 comment Reviewed by Happy traveller on 25 July 2019, 11:09 AM

We have used 1cover for all our travel insurance previously. Unfortunately this trip we became ill an... Read more

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Claim rejected- on poor grounds

| | 1 comment Reviewed by Illana Cashmore on 25 July 2019, 11:08 AM

Mobile stolen out of my bag whilst overseas. Overall process handled terribly from the initial call I... Read more

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Excellent

| | 1 comment Reviewed by Craig Schaefer on 17 July 2019, 09:53 AM

My wife was recently unwell while travelling in the US. After spending less than 24 hours in an ER we... Read more

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Claim dealt with efficiently.

| | 1 comment Reviewed by sheldonwhite on 16 July 2019, 10:33 AM

Lost my passport. Needed multiple emergency flight revisions and was stuck for a hotel room in Paris ... Read more

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Wouldn't recommend

| | 3 comments Reviewed by Paul Remmos on 16 July 2019, 10:32 AM

Very easy to organize this insurance, and reasonably priced, but difficult when it comes to a claim. ... Read more

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Good value for peace of mind

| | 1 comment Reviewed by Andrew Cover on 15 July 2019, 14:34 PM

Although we have never had to make a travel claim, we rely on 1Cover for total peace-of-mind when tra... Read more

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We have a straight forward claim and 1Cover won't pay it

| | 1 comment Reviewed by dean sly on 15 July 2019, 14:34 PM

My family and I have used you more than 20 times, having not claimed before we didn't know if you... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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