1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
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Claims Experience

7.9/10
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Value for Money

8.6/10
8.6/10
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check Verified Review Shelley Davidson was invited by 1Cover to write this review.

Hassle Free and Worth It

Review by Shelley Davidson | 11 October 2018, 15:42 PM | 1 comment Reviewed by Shelley Davidson on 11 October 2018, 15:42 PM

We have used 1Cover three times for travel insurance. Once we needed to claim due to health issues a... Read more

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check Verified Review Shelley Davidson was invited by 1Cover to write this review.
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check Verified Review Jeanne Grant was invited by 1Cover to write this review.

Only one insurer I use

Review by Jeanne Grant | 10 October 2018, 10:31 AM | 1 comment Reviewed by Jeanne Grant on 10 October 2018, 10:31 AM

I’ve used 1 Cover over many years and I’ve claimed once which was fantastic. I was called by a rep th... Read more

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check Verified Review Jeanne Grant was invited by 1Cover to write this review.
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check Verified Review Donna Price was invited by 1Cover to write this review.

Excellent and timely claim from 1Cover

Review by Donna Price | 09 October 2018, 10:19 AM | 1 comment Reviewed by Donna Price on 09 October 2018, 10:19 AM

Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and p... Read more

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check Verified Review Donna Price was invited by 1Cover to write this review.
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Best Value Travel Insurance

Review by Anne Louise Murphy | 09 October 2018, 10:18 AM | 1 comment Reviewed by Anne Louise Murphy on 09 October 2018, 10:18 AM

I have a pre-existing health condition. The premium I paid with 1Cover was the lowest of at least 6 ... Read more

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check Verified Review Janine Hinds was invited by 1Cover to write this review.

Claims with a difference

Review by Janine Hinds | 08 October 2018, 16:34 PM | 2 comments Reviewed by Janine Hinds on 08 October 2018, 16:34 PM

Unfortunately we have had to make two significant claims with 1Cover and they could not have been mor... Read more

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check Verified Review Janine Hinds was invited by 1Cover to write this review.
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check Verified Review Emma Cole was invited by 1Cover to write this review.

1Cover travel insurance claim

Review by Emma Cole | 08 October 2018, 16:34 PM | 1 comment Reviewed by Emma Cole on 08 October 2018, 16:34 PM

The company was great and helpful when putting in a claim and a settlement was received and agreed on... Read more

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check Verified Review Emma Cole was invited by 1Cover to write this review.
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Claims

Review by Carmel Vassallo | 04 October 2018, 17:12 PM | 1 comment Reviewed by Carmel Vassallo on 04 October 2018, 17:12 PM

I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this i... Read more

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check Verified Review Rodney Smith was invited by 1Cover to write this review.

Amazed at speed of response

Review by Rodney Smith | 04 October 2018, 13:05 PM | 1 comment Reviewed by Rodney Smith on 04 October 2018, 13:05 PM

It was rather messy trying to make a claim online, the way each input had to be a separate file. I ra... Read more

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check Verified Review Rodney Smith was invited by 1Cover to write this review.
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Excellent and prompt service

Review by Vaughan Macefield | 04 October 2018, 13:05 PM | 1 comment Reviewed by Vaughan Macefield on 04 October 2018, 13:05 PM

We now always use1Cover and have had to make a few claims over the years related to medical issues or... Read more

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check Verified Review Maxwell Robenstone was invited by 1Cover to write this review.

Good value for money

Review by Maxwell Robenstone | 03 October 2018, 09:42 AM | 2 comments Reviewed by Maxwell Robenstone on 03 October 2018, 09:42 AM

I chose this policy because it fulfilled my needs and was comparatively good value for money. As we d... Read more

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check Verified Review Maxwell Robenstone was invited by 1Cover to write this review.
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check Verified Review Luke Kerry was invited by 1Cover to write this review.

Claim

Review by Luke Kerry | 02 October 2018, 14:04 PM | 1 comment Reviewed by Luke Kerry on 02 October 2018, 14:04 PM

Amazing customer experience. Submitted a claim and received a response on the same day. Claim process... Read more

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check Verified Review Luke Kerry was invited by 1Cover to write this review.
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check Verified Review Domenica De Maria was invited by 1Cover to write this review.

1Cover Insurance

Review by Domenica De Maria | 02 October 2018, 14:02 PM | 1 comment Reviewed by Domenica De Maria on 02 October 2018, 14:02 PM

I would highly recommend 1Cover insurance they are awesome to deal with and the prompt service they p... Read more

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check Verified Review Domenica De Maria was invited by 1Cover to write this review.

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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