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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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consistent customers should get a discount

Review by Joanne Leslie Swan | 01 February 2018, 11:28 AM | 1 comment

i have booked 4 times this year.. and i feel there should be a reward system for loyal customers Read more

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Verified Review Joanne Leslie Swan was invited by 1Cover to write this review.

Great service

Review by Maryann Marsh-Johnson | 30 January 2018, 15:59 PM | 1 comment

Thank you so much for the quick and efficient service your team provided me in my recent claim. I’m s... Read more

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Verified Review Maryann Marsh-Johnson was invited by 1Cover to write this review.

Easymade claim, perfect insurance.

Review by David Hochkins | 29 January 2018, 17:13 PM | 1 comment

Claim made, supported easily through 1cover in a very difficult circumstance. Highly recommended hone... Read more

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Verified Review David Hochkins was invited by 1Cover to write this review.

Easy process

Review by Rodger Dick | 29 January 2018, 17:13 PM | 1 comment

The claims team were great. They said exactly what i needed to supply and were very quick to respond ... Read more

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Verified Review Rodger Dick was invited by 1Cover to write this review.

Good to feel fully covered

Review by Philip Ralph | 29 January 2018, 17:13 PM | 1 comment

Very easy to apply for travel insurance with 1 cover. Was quite surprised at what they covered. Would... Read more

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Verified Review Philip Ralph was invited by 1Cover to write this review.

Friendly, helpful and communicative!

Review by Melissa Lingard | 29 January 2018, 17:12 PM | 1 comment

My claim was dealt with quickly and swiftly and there was active communication from 1 Cover Assistanc... Read more

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Verified Review Melissa Lingard was invited by 1Cover to write this review.

From the first time I contacted company I felt very...

Review by George Paraschos | 25 January 2018, 11:10 AM | 1 comment

I had never experienced a theft while travelling & was extremely distressed. All communication wi... Read more

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Verified Review George Paraschos was invited by 1Cover to write this review.

Great experience.

Review by Har Himat Bir Singh Bath | 25 January 2018, 11:09 AM | 1 comment

As soon as I supplied all required documents and a description of the incident, it was approved in a ... Read more

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Verified Review Har Himat Bir Singh Bath was invited by 1Cover to write this review.

Solid Service

Review by Glen Vandine | 25 January 2018, 11:08 AM | 1 comment

We have taken out many 1Cover policies,always speaking to an agent on the telephone. We recently had ... Read more

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Verified Review Glen Vandine was invited by 1Cover to write this review.

Outstanding!

Review by Sharon Ponder | 25 January 2018, 11:08 AM | 1 comment

We've used 1Cover for lots of our travels and never had any problems. We made a claim recently an... Read more

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Verified Review Sharon Ponder was invited by 1Cover to write this review.

I only use 1 Cover

Review by David Birley | 25 January 2018, 11:08 AM | 1 comment

I've used them for years, every time I travel. Had to make a claim recently and it was done incre... Read more

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Verified Review David Birley was invited by 1Cover to write this review.

Rental vehicle excess claim

Review by Yuri Protopopov | 25 January 2018, 11:07 AM | 1 comment

This was my first experience with claiming anything using Travel Insurance. I've chosen 1Cover fr... Read more

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Verified Review Yuri Protopopov was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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