1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

Customer Experience

8.5/10
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8.1/10
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Value for Money

8.6/10
8.6/10
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Process was great, no problems.

| | 0 comment Reviewed by Kym Tagliariol on 23 September 2019, 11:46 AM

From the first phone call to the end, very efficient, helpful & wonderful staff. Highly recommend... Read more

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Claim easy to navigate

| | 1 comment Reviewed by Alan Cunningham on 20 September 2019, 09:38 AM

Had to make a claim when my husband was hospital just before we departed for an overseas tour. Once ... Read more

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Excellent Travel Insurance Company

| | 1 comment Reviewed by cbh_81 on 19 September 2019, 09:57 AM

Really happy with the customer service especially as I had to change my trip once prior to departure ... Read more

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Only travel insurer I will trust

| | 1 comment Reviewed by Catherine Lambert on 18 September 2019, 12:44 PM

From experience, I know your choice of travel insurer is very important. I have travelled many times ... Read more

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Till next time

| | 1 comment Reviewed by SILVANA on 16 September 2019, 02:42 AM

First time with 1Cover, recommended by my travel agent for a group of ladies, straight forward, very ... Read more

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Easy to purchase

| | 1 comment Reviewed by Linda Dowden on 16 September 2019, 02:40 AM

This Insurance I have been using for a few years and find it All I need for Travel. I have not had to... Read more

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A great group to deal with - always

| | 1 comment Reviewed by Greg Smith on 16 September 2019, 02:40 AM

Use 1 Cover mant times and claimed once. The experience has always been positive and enquiries and cl... Read more

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confidence

| | 1 comment Reviewed by gora on 16 September 2019, 02:39 AM

Grand promises of safety and assurance offered when seeking and paying for insurance in the first ins... Read more

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Couldnt use insurance

| | 2 comments Reviewed by Belinda Brown on 13 September 2019, 11:38 AM

I got car insurance for my husband who was travelling
to the UK when he arrived at Europcar they ... Read more

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Claimed on 2 overseas trips

| | 1 comment Reviewed by JASON STRAUSS on 12 September 2019, 14:21 PM

I had to return early from 1trip and cancel another I had to go 10 days later the process was fairly ... Read more

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I wish every travel insurance was this easy!

| | 1 comment Reviewed by thecomic on 10 September 2019, 10:06 AM

No hassles. Sent in claims on two medical visits while overseas and notification of claim settlement... Read more

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Not accepted by europcar

| | 1 comment Reviewed by Belinda Brown on 10 September 2019, 10:06 AM

I bought car insurance and Europcar in the UK does not recognize this insurance so it was a total was... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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