1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

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7.9/10
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Value for Money

8.6/10
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Value for money

Review by Sanja | 29 October 2018, 09:39 AM | 1 comment Reviewed by Sanja on 29 October 2018, 09:39 AM

I did alot of research on cover for my European holiday and 1 Cover was truly the best regarding valu... Read more

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check Verified Review Colin Coleman was invited by 1Cover to write this review.

Great value

Review by Colin Coleman | 29 October 2018, 09:39 AM | 1 comment Reviewed by Colin Coleman on 29 October 2018, 09:39 AM

We all need to have coverage when we travel, we didn't use it, hoping 4 no claim bonus next polic... Read more

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check Verified Review Colin Coleman was invited by 1Cover to write this review.
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check Verified Review Michael Berry was invited by 1Cover to write this review.

More and more exclusions

Review by Michael Berry | 29 October 2018, 09:38 AM | 4 comments Reviewed by Michael Berry on 29 October 2018, 09:38 AM

We have been using 1cover for years but now seems to get more and more exclusions everytime we purcha... Read more

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check Verified Review Michael Berry was invited by 1Cover to write this review.
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check Verified Review Lara Gordon was invited by 1Cover to write this review.

Absoutley amazing

Review by Lara Gordon | 29 October 2018, 09:35 AM | 3 comments Reviewed by Lara Gordon on 29 October 2018, 09:35 AM

This company is amazing and my family and I will never use anyone else. Thanks for making it so easy Read more

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check Verified Review Lara Gordon was invited by 1Cover to write this review.
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check Verified Review Jacqueline Dyce was invited by 1Cover to write this review.

Travel Insurance Claim

Review by Jacqueline Dyce | 25 October 2018, 11:01 AM | 1 comment Reviewed by Jacqueline Dyce on 25 October 2018, 11:01 AM

We recently had to cancel a trip to Europe due to sickness. We put in a claim to get our deposit bac... Read more

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check Verified Review Jacqueline Dyce was invited by 1Cover to write this review.
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check Verified Review Sukhdeo Singh was invited by 1Cover to write this review.

Awesome customer experience

Review by Sukhdeo Singh | 23 October 2018, 20:34 PM | 1 comment Reviewed by Sukhdeo Singh on 23 October 2018, 20:34 PM

Quick response to claim and settlement without delay. Quick response to changes to the policy details... Read more

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check Verified Review Sukhdeo Singh was invited by 1Cover to write this review.
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This is my 3rd time being a 1Cover customer

Review by Elizabeth Beresneva | 23 October 2018, 10:34 AM | 1 comment Reviewed by Elizabeth Beresneva on 23 October 2018, 10:34 AM

3rd time organising cover with 1Cover and I'm still very happy with the options available and the... Read more

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check Verified Review Dean Scott was invited by 1Cover to write this review.

Would never use again

Review by Dean Scott | 22 October 2018, 11:17 AM | 1 comment Reviewed by Dean Scott on 22 October 2018, 11:17 AM

I am still waiting for a reply to my 3rd email in regard to an issue I had. The auto reply says I sho... Read more

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check Verified Review Dean Scott was invited by 1Cover to write this review.
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check Verified Review Tomislav Rajkovic was invited by 1Cover to write this review.

Three time user

Review by Tomislav Rajkovic | 18 October 2018, 17:17 PM | 2 comments Reviewed by Tomislav Rajkovic on 18 October 2018, 17:17 PM

First used 1cover in 2014. Had a reason to claim hospital expenses and fly home, no issue was made, p... Read more

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check Verified Review Tomislav Rajkovic was invited by 1Cover to write this review.
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check Verified Review Robert Farleigh was invited by 1Cover to write this review.

Holidays

Review by Robert Farleigh | 14 October 2018, 23:40 PM | 1 comment Reviewed by Robert Farleigh on 14 October 2018, 23:40 PM

Have used 1 Cover for a few trips now and very happy. The one time we needed to claim it was fully c... Read more

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check Verified Review Robert Farleigh was invited by 1Cover to write this review.
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Easy and prompt application

Review by Joanne Busuttil | 12 October 2018, 16:49 PM | 1 comment Reviewed by Joanne Busuttil on 12 October 2018, 16:49 PM

Great insurance cover. Was a great price. Insurance done few says before our flight. Was easy and pro... Read more

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Slow Claims Process

Review by chan | 12 October 2018, 16:48 PM | 1 comment Reviewed by chan on 12 October 2018, 16:48 PM

Had to call a couple of times for them to look at a claim that was submitted almost 3 months earlier.... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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