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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.8/10
7.8/10
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Reasonable rates. Speedy service.

Review by Jennifer Whitehouse | 12 January 2018, 17:26 PM | 1 comment

Many thanks for your efficiency.I always use 1Cover after a bad experience with Cover More. Have reco... Read more

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Verified Review Jennifer Whitehouse was invited by 1Cover to write this review.

Easy to use

Review by David Segger | 12 January 2018, 17:26 PM | 1 comment

good experience booking the travel insurance and although I didn't require claiming anything it g... Read more

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Verified Review David Segger was invited by 1Cover to write this review.

Longer cover

Review by Matthew Niciak | 12 January 2018, 17:26 PM | 1 comment

We are now fast approaching retirement and would like to get an annual cover for multiple countries a... Read more

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Verified Review Matthew Niciak was invited by 1Cover to write this review.

Affordable insurance with great customer service

Review by Dimitrios Matheos | 11 January 2018, 17:10 PM | 1 comment

Thank you for your insurance products, our family will continue to insure our holidays knowing that w... Read more

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Verified Review Dimitrios Matheos was invited by 1Cover to write this review.

Never had to make a claim.

Review by Pamela Whitely | 11 January 2018, 17:09 PM | 1 comment

Cover was OK. Looking at more cover for 8-day cruise in May so will make contact at appropriate time ... Read more

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Verified Review Pamela Whitely was invited by 1Cover to write this review.

Making a claim.

Review by Tracy Brunskill | 11 January 2018, 17:09 PM | 1 comment

Excellent service. I had to call a few times regarding if i could make a claim because of the bali... Read more

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Verified Review Tracy Brunskill was invited by 1Cover to write this review.

Straightforward and timely claims process

Review by Pam | 11 January 2018, 17:09 PM | 1 comment

Customer service was efficient and timely, this was our first ever claim after using 1cover regularly... Read more

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Excellent customer service

Review by Nikkia Burt | 11 January 2018, 17:08 PM | 1 comment

Excellent customer service. Answered all my questions and gave me options. The customer consultant e... Read more

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Verified Review Nikkia Burt was invited by 1Cover to write this review.

nice and easy

Review by Avedis Ghazarian | 11 January 2018, 17:07 PM | 1 comment

Easy to purchase and price was good and competitive.
did not have to claim so cannot comment on t... Read more

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change of insured when called home and not being ab...

Review by Jeff Johnson | 11 January 2018, 17:07 PM | 1 comment

my daughter and I(68) where the initial drivers insured. My daughter (35) was called back to WA from ... Read more

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Verified Review Jeff Johnson was invited by 1Cover to write this review.

Waste of money

Review by Marwan N Nagham | 11 January 2018, 17:06 PM | 12 comments

Very bad, waste of money. What's the point if you do not pay if I have claimed, very upset custom... Read more

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In a hurry

Review by Peter Tolhurst | 09 January 2018, 16:31 PM | 1 comment

Excellent customer service over the phone nothing was a problem. They organised cover for a friend co... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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