1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
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7.9/10
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Value for Money

8.6/10
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check Verified Review Doreen Wanhalla was invited by 1Cover to write this review.

Fast claim settlement

Review by Doreen Wanhalla | 21 January 2019, 13:18 PM | 1 comment Reviewed by Doreen Wanhalla on 21 January 2019, 13:18 PM

This is my first claim on travel insurance and it was settled in a few days with no hassles. Cost was... Read more

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check Verified Review Doreen Wanhalla was invited by 1Cover to write this review.
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Claim Experience

Review by Stephen Xuereb | 21 January 2019, 13:14 PM | 1 comment Reviewed by Stephen Xuereb on 21 January 2019, 13:14 PM

I recently had a claim with 1Cover and it was resolved fairly. I was very happy with the outcome. I h... Read more

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Claimed One Day - Paid Two Days later

Review by Memphis900 | 21 January 2019, 13:12 PM | 2 comments Reviewed by Memphis900 on 21 January 2019, 13:12 PM

We claimed and it was paid promptly without asking for asking for further details and dragging it on.... Read more

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Travel with confidence

Review by Simon Petersen | 21 January 2019, 13:12 PM | 1 comment Reviewed by Simon Petersen on 21 January 2019, 13:12 PM

Extremely happy with 1Cover. Excellent rates and the option of $0 excess provides that extra peace of... Read more

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Great support

Review by Geoff Johnston | 18 January 2019, 11:08 AM | 1 comment Reviewed by Geoff Johnston on 18 January 2019, 11:08 AM

Claim submitted online and within a couple of days my claim was approved. It was an unfortunate illne... Read more

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Claim

Review by Duncan Lorimer | 18 January 2019, 11:06 AM | 1 comment Reviewed by Duncan Lorimer on 18 January 2019, 11:06 AM

I was very impressed with the way 1Cover handled my claim and with the result. It was the first claim... Read more

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check Verified Review Klaus Pol was invited by 1Cover to write this review.

Not flash

Review by Klaus Pol | 18 January 2019, 11:06 AM | 1 comment Reviewed by Klaus Pol on 18 January 2019, 11:06 AM

Took a lot of emails to get claim acceptance and claim and assist departments not talking to each oth... Read more

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check Verified Review Klaus Pol was invited by 1Cover to write this review.
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Great product

Review by Dawn Everitt | 17 January 2019, 09:48 AM | 1 comment Reviewed by Dawn Everitt on 17 January 2019, 09:48 AM

Happy with 1cover would definitely use again for peace of mind while traveling very affordable for my... Read more

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check Verified Review Oisin Frost was invited by 1Cover to write this review.

Mexico? Don't go with 1Cover

Review by Oisin Frost | 17 January 2019, 09:48 AM | 2 comments Reviewed by Oisin Frost on 17 January 2019, 09:48 AM

1Cover has no effective presence in Mexico - be prepared to represent and pay for yourself. 1Cover ma... Read more

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check Verified Review Oisin Frost was invited by 1Cover to write this review.
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Use them every time I travel

Review by Logan W | 16 January 2019, 10:33 AM | 1 comment Reviewed by Logan W on 16 January 2019, 10:33 AM

Super affordable yet thorough coverage. On a recent trip I had my mobile phone stolen twice! No issue... Read more

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check Verified Review Margaret Lasaleta was invited by 1Cover to write this review.

Horrendous customer service and communication

Review by Margaret Lasaleta | 15 January 2019, 11:26 AM | 1 comment Reviewed by Margaret Lasaleta on 15 January 2019, 11:26 AM

My boyfriend and I travelled to the Philippines last month and were unfortunate enough to fall ill fr... Read more

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check Verified Review Margaret Lasaleta was invited by 1Cover to write this review.
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Reliable and helpful insurer

Review by Nicole | 15 January 2019, 11:12 AM | 2 comments Reviewed by Nicole on 15 January 2019, 11:12 AM

I always use 1Cover when travelling overseas, and have found them to be consistently reliable and hel... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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