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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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I am Lucky - Havent had to make a claim

Review by Carole Slingo | 08 November 2017, 16:16 PM | 0 comment

Fortunately I have not had to make a claim through 1 Cover. I use your insurance all the time and wo... Read more

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Verified Review Carole Slingo was invited by 1Cover to write this review.

Great service again

Review by Julie Simon | 07 November 2017, 12:23 PM | 0 comment

We have been using 1Cover travel insurance now for many years and I will not use anyone else.Their po... Read more

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Verified Review Julie Simon was invited by 1Cover to write this review.

Inflexible

Review by Joseph Essex | 07 November 2017, 12:23 PM | 0 comment

Found customer service and tone of emails to be unfriendly bordering on aggressive and lacking compas... Read more

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Verified Review Joseph Essex was invited by 1Cover to write this review.

Great value.

Review by Marie Callanan | 06 November 2017, 16:51 PM | 0 comment

Used 1Cover on our previous trips abroad and were happy with the cover and the cost. Fortunately, no... Read more

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Verified Review Marie Callanan was invited by 1Cover to write this review.

Big cover, small price

Review by Andrew Webster | 03 November 2017, 14:51 PM | 0 comment

I have used 1Cover many times, when travelling overseas and found the process very easy. The cost is ... Read more

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Verified Review Andrew Webster was invited by 1Cover to write this review.

All you expected

Review by Horacio | 03 November 2017, 14:51 PM | 0 comment

Easy to set up. Great value for money.
My claim went fast and easy. we'll use 1cover again Read more

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Unfair cancellation policy

Review by Allan Randahl | 03 November 2017, 14:51 PM | 0 comment

Our cruise was cancelled approx 3 mths prior to leaving. By RC. With a full refund offered. Insurance... Read more

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Verified Review Allan Randahl was invited by 1Cover to write this review.

Feeling confident, we are covered

Review by Colleen Franks JP Cmc | 02 November 2017, 10:24 AM | 0 comment

We are lucky to have never used this cover which we have purchased many times over the years. But we ... Read more

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Great Service

Review by Christopher Bull | 31 October 2017, 15:32 PM | 0 comment

Great to have some insurance my sister in law told me about 1Cover. I will use you again keep up the ... Read more

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Verified Review Christopher Bull was invited by 1Cover to write this review.

Travel Insurance.

Review by Marie Hamilton | 31 October 2017, 15:32 PM | 0 comment

I have used 1Cover numerous times for overseas and local travel. I have had 1 claim in that time and ... Read more

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Verified Review Marie Hamilton was invited by 1Cover to write this review.

1Cover insurance

Review by Michelle Dennis | 31 October 2017, 15:32 PM | 0 comment

Great, easy to apply for. Clear definitions. Only complaint was that two days before my holiday finis... Read more

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Verified Review Michelle Dennis was invited by 1Cover to write this review.

Dont Contact Me While On Holiday

Review by Nicholas Tomkinson | 31 October 2017, 15:31 PM | 0 comment

Dont appreciate getting text message (which I had to pay to receive) while still on holiday overseas,... Read more

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Verified Review Nicholas Tomkinson was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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