1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.6/10
8.6/10
Overall rating
Overall rating

excellent service

Review by Di Bates | 29 January 2019, 12:41 PM | 1 comment Reviewed by Di Bates on 29 January 2019, 12:41 PM

Always helpful and professional. Have needed to make one claim involving a hire car and it was very s... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Really Impressed with their Claims Process

Review by Don | 25 January 2019, 13:26 PM | 1 comment Reviewed by Don on 25 January 2019, 13:26 PM

After having my wallet pickpocketed overseas, losing cash and cards, I made my claim when I got back ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

So bad

Review by Deborah Plummer | 25 January 2019, 13:26 PM | 1 comment Reviewed by Deborah Plummer on 25 January 2019, 13:26 PM

So angry with 1Cover, I was stuck in an emergency situation overseas last weekend, tried calling them... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Exceptional service at reasonable rates

Review by Catherine McKimm | 23 January 2019, 10:21 AM | 1 comment Reviewed by Catherine McKimm on 23 January 2019, 10:21 AM

I travel frequently and have insured with 1Cover over many years. They provide an exceptional servic... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

First claim

Review by Kayla Youssef | 23 January 2019, 10:21 AM | 1 comment Reviewed by Kayla Youssef on 23 January 2019, 10:21 AM

1Cover made my first ever travel insurance claim the easiest and painless process. I was extremely up... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Ski accident claim

Review by Fiona Olsen | 23 January 2019, 10:20 AM | 1 comment Reviewed by Fiona Olsen on 23 January 2019, 10:20 AM

The process was quick and easy. Very happy with 1Cover and will recommend them to friends and use aga... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Anthony Paul White was invited by 1Cover to write this review.

Best Insurance Company I have dealt with.

Review by Anthony Paul White | 22 January 2019, 14:17 PM | 1 comment Reviewed by Anthony Paul White on 22 January 2019, 14:17 PM

Friendly, helpful, easy to get in touch with, professional and just the best company to deal with. Th... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Anthony Paul White was invited by 1Cover to write this review.
Overall rating
Overall rating

Excellent coverage and service

Review by Christina Katsimbardis | 22 January 2019, 14:16 PM | 1 comment Reviewed by Christina Katsimbardis on 22 January 2019, 14:16 PM

1Cover have helped me several times on different trips and they are great value for money. The staff ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Easy

Review by Megan Parkes | 22 January 2019, 14:16 PM | 1 comment Reviewed by Megan Parkes on 22 January 2019, 14:16 PM

Very impressed with the simplicity of the system and also the prompt response to my claim. It was ver... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Tofua Sanga was invited by 1Cover to write this review.

Extremely supportive

Review by Tofua Sanga | 22 January 2019, 09:22 AM | 3 comments Reviewed by Tofua Sanga on 22 January 2019, 09:22 AM

My wife was hospitalised while we were on holiday, two weeks into our journey. The consultant was ext... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Tofua Sanga was invited by 1Cover to write this review.
Overall rating
Overall rating

Excellent Insurance

Review by Cheryl | 22 January 2019, 09:22 AM | 1 comment Reviewed by Cheryl on 22 January 2019, 09:22 AM

I had to make a claim due to our cruise ship being unable to stop at all the ports due to bad weather... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating

Best travel insurance

Review by Michaela Dm | 21 January 2019, 13:19 PM | 1 comment Reviewed by Michaela Dm on 21 January 2019, 13:19 PM

This is the best travel insurance I have ever had! Making a claim is super easy. Everyone I have spok... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
Loading Quotes

Loading Quotes...