1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by HDI Global Specialty SE - Australia.

Overall rating 8.5/10

Customer Experience

8.5/10
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Claims Experience

8.1/10
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Value for Money

8.6/10
8.6/10
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Cruise insurance

| | 0 comment Reviewed by Greg Walton on 18 March 2024, 10:57 AM

Easy to arrange online and at
competitive pricing. Cruise specific policy options for our needs m... Read more

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They helped me out in a pickle

| | 0 comment Reviewed by Domps Here on 15 February 2024, 11:46 AM

Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I... Read more

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Great to have 24x7 contract

| | 0 comment Reviewed by Janette Williams on 15 February 2024, 11:45 AM

We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ... Read more

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Covered

| | 0 comment Reviewed by Lynette Irene Perry on 15 February 2024, 11:44 AM

Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking f... Read more

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Terrible customer service

| | 1 comment Reviewed by Higor Silva on 14 December 2023, 11:59 AM

I didn’t need to use the insurance but I needed to extend my insurance and I couldn’t. The website sa... Read more

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1 cover was excellent when we claimed for medical expenses , they really made it easy

| | 0 comment Reviewed by Andrea Stephens on 14 December 2023, 11:58 AM

Before we traveled earlier this year we compared lots of travel insurance companies, 1 cover was the ... Read more

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Very Happy

| | 0 comment Reviewed by Kira Roberts on 11 December 2023, 11:44 AM

I did a lot of looking to find a great deal on insurance for our family to travel overdeas. My friend... Read more

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Happy so far, multiple policies, no claims so far.

| | 0 comment Reviewed by Kim Adams on 11 December 2023, 11:44 AM

After multiple holiday policies, I fortunately have not needed to make a claim. When making an enquir... Read more

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Travel Insurance Claim

| | 0 comment Reviewed by Paul Martin on 11 December 2023, 11:42 AM

I was unable to travel due to a medical episode. I submitted a claim seeking reimbursement for an air... Read more

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Great product

| | 0 comment Reviewed by Jordan Disch on 11 December 2023, 11:42 AM

had a good experience with the claim team, super happy with the product. Would recommend to friends a... Read more

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Excellent support in times of need

| | 0 comment Reviewed by Angela Conquet on 11 December 2023, 11:41 AM

1 Cover was extremely helpful in assisting with reimbursing a claim for interruption of travel due to... Read more

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Easy process, reasonably priced and peace of mind.

| | 0 comment Reviewed by Alana King on 11 December 2023, 11:40 AM

It was great to know that, even with my declared medical conditions, I was covered, and that it was s... Read more

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1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy to reduce this to $100.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000. There is also a cruise cover add for those going on a cruise and a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

No, unfortunately it is only available for Australian residents.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

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