1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Claims Experience

7.9/10
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Value for Money

8.6/10
8.6/10
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Broken Elbow in Paris

Review by Katherine Ellery | 13 February 2019, 15:17 PM | 1 comment Reviewed by Katherine Ellery on 13 February 2019, 15:17 PM

Very friendly and supportive call centre/staff who assisted with the recovery of my injury by providi... Read more

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Quick claim assessment

Review by Col Deb Lutton | 13 February 2019, 09:16 AM | 1 comment Reviewed by Col Deb Lutton on 13 February 2019, 09:16 AM

Following a change of flights that incurred additional costs I lodged a claim with 1cover to cover th... Read more

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Helpful staff

Review by Stephanie Eshak | 07 February 2019, 14:19 PM | 1 comment Reviewed by Stephanie Eshak on 07 February 2019, 14:19 PM

Had some great help from a number of staff over email. Claims experience marked down as it would have... Read more

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No problem

Review by Julie Worrall | 06 February 2019, 10:06 AM | 1 comment Reviewed by Julie Worrall on 06 February 2019, 10:06 AM

I have been using 1cover for a while now and have claimed once with no problem at all. I shall contin... Read more

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Travel Insurance

Review by Andy | 06 February 2019, 10:04 AM | 1 comment Reviewed by Andy on 06 February 2019, 10:04 AM

Excellent yearly travel insurance policy and simple, quick and effective claims process. First time I... Read more

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Cheapest and easy to deal with during claims

Review by Stephan | 04 February 2019, 10:36 AM | 1 comment Reviewed by Stephan on 04 February 2019, 10:36 AM

1Cover was the cheapest out of a few that we looked into before traveling. We had a few unfortunate e... Read more

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1Cover Travel Insurance

Review by Ezy Systems P/L | 04 February 2019, 10:36 AM | 1 comment Reviewed by Ezy Systems P/L on 04 February 2019, 10:36 AM

Quick and easy to do Insurance on line. Customer Service is great and any claims are dealt with promp... Read more

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easy and straightforward claims process.

Review by Rhys Cannarella | 04 February 2019, 10:35 AM | 1 comment Reviewed by Rhys Cannarella on 04 February 2019, 10:35 AM

Easy claims process that was clear and easy to understand. Once I had acquired all the required docum... Read more

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Helpful insurer. Who knew!

Review by Debbie Masri | 04 February 2019, 10:35 AM | 1 comment Reviewed by Debbie Masri on 04 February 2019, 10:35 AM

My baggage was misplaced, lost/delayed for 13 days. The airline was no help nor did they provide any ... Read more

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Claimed for a doctors visit

Review by Sarah Flaherty | 30 January 2019, 11:09 AM | 1 comment Reviewed by Sarah Flaherty on 30 January 2019, 11:09 AM

1Cover were very supportive and informative when I rang them when my son was sick. They told me exact... Read more

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Very easy and communications are good

Review by Brandon Pump | 29 January 2019, 12:41 PM | 1 comment Reviewed by Brandon Pump on 29 January 2019, 12:41 PM

Very easy had to change cover length and was quick and easy via email. Prices were reasonable and rev... Read more

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Easy and efficient

Review by Rick Lang | 29 January 2019, 12:41 PM | 1 comment Reviewed by Rick Lang on 29 January 2019, 12:41 PM

Great value and very easy and efficient to purchase. Will definitely use 1 cover again and will let t... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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